Sewer Cleaning & MaintenanceAdvanced 26 min read

Sewer Cleaning & Maintenance: Advanced Maintenance Program Management II — Performance Metrics, CMOM Integration & Specialized Cleaning Programs

How to measure and continuously improve a cleaning program with real performance metrics, how cleaning and inspection data feed the utility's CMOM program, and how to design specialized cleaning for grease-heavy commercial areas.

A cleaning program that has never measured itself cannot tell you whether it is actually getting better, staying flat, or quietly losing ground while the SSO reports keep coming in. As a Class 4 operator managing a maintenance program rather than just performing maintenance, your job includes building the feedback loop that turns a year of cleaning and inspection work into next year's smarter, more targeted program — and making sure that program is doing its share of the utility's broader regulatory obligations, not operating in isolation from them.

Performance Metrics and Continuous Improvement

A cleaning program without metrics is running blind. A well-managed program tracks indicators across a few distinct dimensions:

Output/coverage metrics — footage (or percentage of total system miles) cleaned per year, and footage inspected by CCTV per year, tracked against the multi-y

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